Question 1

Why should I hire a certified contractor instead of a cheaper alternative?

Accepted Answer

Certified contractors like Vero Exteriors provide superior warranties, verified insurance coverage, ongoing training, and consumer protection that non-certified contractors cannot offer. While initial costs may be slightly higher, certified contractors save you money long-term through better warranties, fewer callbacks, and professional workmanship backed by third-party organizations.

Question 2

How can I verify Vero Exteriors certifications?

Accepted Answer

All our certifications are publicly verifiable. GAF Master Elite status can be confirmed at gaf.com/contractor-locator, BBB accreditation at bbb.org, and our Arizona ROC license #358383 at roc.az.gov. We encourage all potential clients to verify contractor credentials before hiring.

Question 3

What is GAF Master Elite certification and why does it matter?

Accepted Answer

GAF Master Elite is the highest certification level from North America's largest roofing manufacturer, held by only 2% of contractors. It provides access to the industry's strongest warranties (up to 50 years non-prorated), requires ongoing training, and ensures we meet strict quality and business standards. This directly benefits homeowners through superior warranty coverage and professionally trained installation crews.

Question 4

Does Vero Exteriors maintain proper insurance coverage?

Accepted Answer

Yes. As required by our Arizona ROC license and GAF Master Elite certification, we maintain comprehensive general liability insurance, workers' compensation coverage, and contractor bonding. All insurance is verified annually and exceeds minimum state requirements to protect your property and investment.

Question 5

What happens if I have a problem with my roof after installation?

Accepted Answer

Our certifications provide multiple layers of protection. You're covered by our 25-year workmanship warranty, manufacturer material warranties, and can access complaint resolution through the BBB and Arizona ROC if needed. Unlike non-certified contractors who may disappear after payment, our certifications ensure accountability and consumer recourse.

Question 6

How often does Vero Exteriors renew their certifications?

Accepted Answer

Our GAF Master Elite certification requires annual renewal with proof of ongoing training, customer satisfaction metrics, and business compliance. Our BBB accreditation is continuously monitored with annual reviews. Our Arizona ROC license #358383 requires biennial renewal with updated insurance verification and continuing education requirements.

Question 7

Can I transfer my warranty if I sell my home?

Accepted Answer

Yes! One major advantage of our GAF Master Elite certification is fully transferable warranties. The GAF System Plus and Golden Pledge warranties can be transferred to new homeowners, adding significant value to your property sale. This is a major benefit unavailable from non-certified contractors.

Question 8

What training do Vero Exteriors crews receive?

Accepted Answer

Our GAF Master Elite certification requires annual factory training on installation techniques, new products, and industry best practices. All crew members are trained in Arizona-specific installation methods for monsoon resistance, extreme heat performance, and proper ventilation. This ongoing education ensures your roof is installed correctly the first time.

Feature	Vero Exteriors (Certified)	Typical Non-Certified Contractor
GAF Warranty Coverage	Up to 50-year non-prorated warranty	Limited manufacturer warranty only
Workmanship Warranty	25-year GAF Master Elite warranty	1-5 year limited warranty (if any)
Factory Training	Ongoing certification & education	No formal training requirements
Financial Stability	Verified by certifying organizations	No verification required
Insurance Requirements	Comprehensive coverage verified	Minimal or no insurance
Quality Audits	Regular inspections & compliance checks	No third-party oversight
Consumer Recourse	BBB & certifying body complaint resolution	Limited options for disputes
License Verification	Active Arizona ROC #358383 - publicly verifiable	May operate without proper licensing

Our Certifications & Professional Credentials

Industry-Leading Certifications

GAF Master Elite®

GAF Certified™ Commercial Contractor

BBB A Accreditation

Arizona ROC License #358383

Why Certifications Matter for Your Home

Consumer Protection

Industry-Leading Warranties

Ongoing Training & Education

Quality Assurance

Accountability & Transparency

Proven Excellence

Certified vs. Non-Certified Contractors

Work with Arizona's Most Certified Roofing Contractor

Schedule Your Free Inspection

Certification Frequently Asked Questions